CUSTOMER CARE

We accept VISA, Mastercard and Paypal.

All prices on our Global Site is in USD and include local VAT, taxes and duty to your destination. In other words, at checkout you will see your total landed cost and there will be no additional charges at delivery.

We offer free deliveries worldwide.

We ship all our orders with DHL and the standard delivery time is 2-5 days from the date of your order.

You will be able to track your shipment via the tracking number you receive from us when we ship your order.

You may return your products within 30 days after receipt of delivery. The return is free of charge if you use the enclosed return shipping label. Please note that all products must be unused and all packaging must be unbroken. Please allow up to 20 business days from the day we receive your return to the day we have refunded your money.

All prices on our Global Site is in USD and include local VAT, taxes and duty to your destination. In other words, at checkout you will see your total landed cost and there will be no additional charges at delivery.

If you have any questions, please contact our Customer Service. We are open weekdays from 9:00-12:00 and 13:00-17:00 (European Standard Time).

[email protected]
+46 8 510 648 00

You may ask us your questions in Swedish, English, Danish or Norwegian. However, we will only respond in Swedish or English.